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"america online" Help and Information



What is the DHS Travel Redress Inquiry Program?

I was trying to buy a plane ticket online and bumped into something called the DHS TRIP. I once had some problems at airport security when the TSA people found a match for my name on one of their watch lists, and understand it's a way for me to avoid that problem in the future, but can you explain how it works, Dave?...

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Advertising cannot be your only online marketing channel

In an earlier blog entry (see How to sponsor a search result), I talked about how to use Google AdWords to promote your business and how to get "sponsored" results in search engines like Google and Yahoo. I continue the conversation by talking about low cost grassroots ways that you can promote your business online through having a great content-based Web site, social networking and other avenues. But first, I want to talk about why...

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What's the history of July 4th, Independence Day?

What are the best sites to visit to learn about the history of holidays like Independence Day, Halloween, Thanksgiving, etc? For that matter, when did people start celebrating Independence Day? In 1777?...

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Four Essential Tips for Shopping Online Safely

Seems like not a week goes by without some sort of story in the paper about a computer security breech, identity theft, or scams or other rip-offs. It's enough to make one avoid shopping online, except that it's so darn convenient! What's your opinion? Should I avoid shopping online entirely, or are there tips you can offer on how to stay safe while still going to the virtual mall?...

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How can I buy a region-free DVD player?

My brother travels the world and recently he's been buying and sending me rare DVD movies that he picks up on his travels. Which would be fine if only I could play them. I don't want to admit it to him, but neither my DVD player nor my computer can handle PAL disks and they also complain about me being in the wrong region. Is there some sort of savvy solution?...

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How do I get started with America Online's AIM service?

My kids are constantly harassing me about being able to chat with them via instant message, via "AIM". What's AIM and how do I get started?...

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How can I change my account password in AOL.com?

I use AOL occasionally to test things, but refuse to download the AOL software as it's bloatware and always seems to screw up my PC. So I go in through AOL.com. But using that, how the $#@$@ do I change my account password?...

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How do I convert an Mp3 file song into a URL for MySpace?

Hey Dave! how do i convert an mp3 or a song to a URL. I need to know so I can upload songs into a music playlist for myspace. plleeeeaseee help me!! Thanks ;)...

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Why do films have ratings?

Not to ask a daft question, Dave, but why do films have ratings like "G" and "PG" and such? What happened before there were ratings, and what's the future of ratings, given that extremely violent movies often get lax ratings when compared to non-violent films with nudity?...

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How do I get a free AOL screenname?

I have no idea how to get a free screen name on AOL. I tried aim and now aol and it's still not working for me. Dave, what do i do, i just cant figure it out?...

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How do I get a free AOL screenname?

I have no idea how to get a free screen name on AOL. I tried aim and now aol and it's still not working for me. Dave, what do i do, i just cant figure it out?...

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Can I change my AOL security question at AOL.com?

I have been trying to change my darn security question at America Online for weeks now, and every time I get to that area in AOL, it just says "temporarily unavailable. Please try later." What's up with that? isn't there some way I can use the AOL Web interface to change my security question before I get hacked again? Thanx....

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Can I change my AOL password at AOL.com?

I really don't want to have AOL software on my new Sony Vaio laptop, but I do occasionally need to get to my AOL account to check mail, etc. I can do that via their web site, no worries, but here's what I'm wondering: can I actually change my password and do all that other administrative stuff through their Web site, or does that require the actual AOL software package?...

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How do I keep up with changes in my industry?

I own a small web design and e-commerce development company and I am reading your Growing Your Business With Google book and I am completely convinced that for our business to prosper all of our employees have to become better experts of the type of information you discuss in your book. The only issue, as you have stated in your book, this business is always changing. My question is what can myself and my staff...

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Free high speed Internet via AOL trial disks?

I just ditched my old dial-up and got high speed internet. While enjoying this glorious experience, I've had dial-up for a LONG time, my friends and I got into an argument. My friends said that instead of paying $100 dollars every month, I just got out of college you see, I could save up money to pay for the high speed internet while using one of those free AOL disks. I truly pondered on that...

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Auto Signon and Stored Password in America Online (AOL)?

I am Ben C. Wilson and I want to have my pass word be keyed in automatically. How do I do it?...

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How can I connect to MySpace at school?

Can u help me get into myspace because my school blocks it is there any way to get in, and if yes can u tell me how to me how and what i got to do to get in....

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Can I really get a free iPod, free PSP or free notebook computer?

I recently came across one of these sites, and thought it looked legit: Notebooks4free.com Is it legit? And is there any catch? Any way to avoid paying for an offer you pay for? Thanks Dave!...

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How do I remove time limits on an AOL account?

I suppose I should be able to figure this out directly on the AOL site, but I can't, so perhaps you can tell me: how do you take time limitations off of a screename on America Online (AOL)?...

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How do I change my security question on AOL?

I have looked all over AOL, but I can't figure out how to change my security question. I just realized that a lot of people know the answer I have to give, if I ever forget my password. I would like to change the question to something more difficult. Please help me, as I can't find how to do this, when I search the AOL site. Thank you very much....

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